Frequently Asked Questions
General/Ordering
Where are you located? Where do you ship from?
We are located and ship from Ontario, Canada.
Do you ship internationally?
Yes! We ship worldwide via standard letter mail. Please read our Shipping Policy for more info.
How long will my order take to arrive?
Orders can take anywhere between 1-8 weeks to arrive depending on local mail conditions.
More info on estimated delivery times can be seen on our Shipping Policy page.
How many seeds come in a packet?
All seed packs come with 10+ seeds unless otherwise stated on the product page.
What Are Scoville Heat Units?
Scoville Heat Units (SHU) are a measurement of a pepper's spiciness or heat level. The scale indicates how much capsaicin, the chemical compound that creates the burning sensation, is present in the pepper.
Do you ever run out of a variety?
Yes. Our availability depends on current stock.
If a variety sells out, we may restock in future seasons.
Seed Quality, Germination & Storage
Do you test your seeds for viability or germination before selling?
We test our seed batches after drying and we also periodically check throughout the year to ensure viability.
We will not release a variety below 80% germination. However, because seeds are living organisms, we cannot guarantee 100% germination.
What germination rate can I expect?
Under good conditions (proper temperature, moisture, soil, etc.), pepper seeds germinate at rates around 80–95%.
That said, some varieties, especially rare or superhot peppers, are more sensitive and may germinate more slowly or inconsistently.
Why might seeds fail to germinate?
Failure can occur for various reasons outside our control: improper sowing conditions (temperature, moisture, light), incorrect storage, age of the seeds, or poor handling by the buyer.
If your seeds did not germinate please contact us and we would be happy to assist you.
How should I store seeds if I’m not planting them right away?
Store seeds in a cool, dry, dark place, ideally in airtight containers (like glass jars), away from moisture and direct light.
If stored properly, many pepper seeds remain viable for multiple years.
What does “open-pollinated” mean?
“Open pollinated” means that a pepper variety is allowed to pollinate naturally, via its own flowers (self pollination) or naturally by wind or insects (insects such as bees, or occasionally wind).
There is no controlled, human mediated crossing of varieties.
Does open-pollinated mean seeds will always produce plants identical to the parent?
Usually yes, because many peppers self-pollinate, seeds from open-pollinated plants tend to “breed true to type.”
However, because peppers can also be pollinated by insects or wind, and while unintentional crosses are unlikely under typical garden conditions, there is still a small (but rare) possibility that a few saved-from-seed plants may show slight variation if unrelated varieties were grown nearby.
How likely is accidental cross-pollination in peppers?
It’s generally fairly low. For example, for Capsicum annuum, a scientific study found a natural cross-pollination rate of about 1.2% under field conditions.
That said, reports and other sources give a wide range (from a few percent or higher under certain conditions), because the actual rate depends heavily on factors like variety, proximity, presence of pollinators, and growing environment.
Do you guarantee the heat level (Scoville rating), color, flavor, or other traits of resulting peppers?
No, because environment, growing conditions, and natural variation influence the final result. We cannot guarantee that every seed will produce peppers identical in every respect to the parent.
Germination Instructions / Support
What’s the best way to germinate pepper seeds?
We recommend using a light, well-draining seed-starting mix (not heavy garden soil), maintaining warmth (around 75–85 °F / 24–29 °C), keeping the soil consistently moist (but not waterlogged), and ensuring good air circulation.
For many hot and super-hot varieties, using a heat mat and humidity dome can improve success.
How long do pepper seeds take to germinate?
On average most pepper seeds take 1-4 weeks to germinate but it can vary based on species.
- Capsicum Annum: 1-3 weeks under ideal conditions (75–85°F)
- Capsicum Chinense/Baccatum: 4-6 weeks (these can be slow and sensitive to conditions)
Some seed varieties can be hard to germinate, and many superhot peppers in particular tend to require extra time to sprout.
My seeds didn’t germinate. What can I do?
Double-check that you followed the germination instructions exactly (temperature, moisture, soil mix, etc.).
If you believe the failure may be due to poor seed viability, contact us, we may work with you on a replacement or advice.
Please read our Refund Policy for more information.
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